Frequently Asked Questions
Everything you need to know about your Manetta shopping experience.
What is Manetta's standard shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic delivery takes 3-5 business days, while international shipping varies by location, usually arriving within 7-14 business days.
How can I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. The garments must be unworn, unwashed, and have all original tags attached.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary between slim and oversized fits.
What payment methods do you accept?
Manetta accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How should I care for my Manetta garments?
To maintain the quality of our premium fabrics, we recommend following the care label instructions inside each piece. Generally, we suggest cold hand washing or professional dry cleaning for our more delicate fashion items.
Can I track my order once it has been shipped?
Yes. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.